Resume · Updated May 2026
Nikolai Søndergaard
Business Operations Lead · Program Management · AI-enabled Operating Systems
- Location Mexico City · Remote · Hybrid · Open to global relocation
- LinkedIn linkedin.com/in/niksonder
Summary
Operations leader building trust-critical, cross-border systems in regulated environments. I create operating cadences (planning, accountability, metrics), automate workflows, and translate business intent into developer-ready requirements.
Professional Experience
Strategic Consultancy & Venture Building
Early-stage AI and Health Technology
Operations & Program Management
- Owned hiring, onboarding, and operations for an AI-neuroscience startup, compressing MVP timeline from 12 months to 3 months.
- Built operating cadence and lightweight program management for distributed teams (Europe / North America), improving throughput and stakeholder alignment.
- Ran design-partner outreach, securing letters of intent from two German multinationals, supporting pre-seed fundraising conversations (~€300k).
- Architected and deployed multiple LLM-powered MVPs to rapidly prototype autonomous workflows and test market viability.
AI / LLM Optimisation
- Designed evaluation loops for LLM prompts, delivering a 37% inference cost reduction while improving response accuracy to 95%.
Country Lead, Denmark
Binance
- Established Denmark presence; served as public spokesperson coordinating media across Nordics and Benelux.
- Expanded permissible outbound marketing channels from 1 category to 8+ categories and 25+ channels through coordination with counsel and regulators in a highly restrictive environment.
- Improved KYC/KYB onboarding and verification pipelines, reducing manual intervention and friction by 88%, while localising product and payment rails.
- Implemented monthly operating cadence to reduce escalations and improve throughput through payments, education, and community partnerships.
- Grew Denmark customer base by 6% within 3 months.
Nordic Director
Kassio (Crypto Exchange)
- Directed Nordic launch: set up office, built go-to-market plan for Denmark and Europe, initiated hiring and partner pipeline (enabling later acquisition).
- Managed relationships with regulators, financial institutions, and vendors, moving product from isolated technology to EU-compliant exchange.
- Coordinated with engineering team in India for product improvement based on market research, testing, and localisation.
Technologies & Strategy
Ekofolio
- Led fundraising narrative and investor outreach; prepared materials and sustainability framing to support diligence.
- Supported founder operations through decision memos, go-to-market strategy, and pipeline reviews.
Co-founder, Chairman & Director
Nordic Blockchain Association
- Set strategy, hired contributors, ran partnerships and public relations, scaling contributor base from ~8 to ~35.
- Convened a regulatory working group with the Danish Financial Supervisory Authority, producing policy dialogue for Danish Web3 companies.
- Launched a municipal pilot with the Association of Danish Municipalities: assembled team, defined scope, managed vendors, set success measures.
- Co-founded EU working group lobbying for blockchain startups and SMEs in Brussels.
- Hosted 40+ ecosystem events and conferences with major industry partners.
Additional Experience
- Independent Consultant & Speaker (Søndergaard Consulting), executive-level frameworks connecting emerging technology with viable business models.
- Guest Lecturer, University of Copenhagen, technological legislation and regulatory frameworks.
- Project Manager, Blockchain Technologies Corp, supported Nordic branch launch and developed online tech curricula.
Education
- MSc, Organisation Innovation and Entrepreneurship, Copenhagen Business School (2017–2020)
- BA, Psychology and Philosophy, Roskilde University (2013–2017)
- Studied Philosophy at University of Barcelona (2015–2016)
Languages
Danish · native· English · native· Spanish · professional working· French · limited working· German · basic proficiency
Core Competencies
- Business operations
- Program management
- Zero-to-One execution
- Process design
- Workflow automation
- Cross-functional leadership
- Stakeholder management
- Market entry
- Partnerships
- Regulatory engagement
- Compliance
- Risk management
- LLMs & agentic workflows
- LLM evaluation & cost optimisation
- Production AI agent architecture
Looking for the next role.
Business Operations Lead, Program Lead, Chief of Staff, GTM Operations. Open to remote, hybrid, or relocation.